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Frequently Asked Questions
Everything you need to know about PourPlan.
What is PourPlan?
PourPlan is a concrete calculation app for iPhone. It helps you figure out slab volumes, footings, material totals, and pour planning for common job types — fast, on site, with no guesswork.
What can I calculate with PourPlan?
PourPlan supports project types such as slabs and patios, fence post holes, strip footings, round columns, and steps. Enter your dimensions and the app returns quantities you can use on the job.
Does PourPlan work offline?
Yes. PourPlan is designed to work without an internet connection. Your projects, calculations, and settings are stored locally on your device so you can use the app on site even with no signal.
Is my project data secure?
Your job data stays on your iPhone. We do not upload your projects, dimensions, or notes to our servers. See our Privacy Policy for full details.
What languages does PourPlan support?
The app is available in EN, ES, RU.
Is PourPlan a substitute for professional advice?
No. PourPlan is a calculation and planning tool, not a licensed engineer or inspector. Always verify results against applicable building codes, manufacturer specifications, and professional judgment before pouring or ordering materials.
How do I contact support?
Send us an email with your device model, iOS version, app version, and a short description of the issue. Screenshots help us resolve problems faster. Use the Email us button below.
Subscription & Payment
Billing, renewals, and refunds through Apple.
Can I cancel my trial or subscription?
- Open the Settings app on your iPhone.
- Tap your name.
- Tap Subscriptions.
- Tap the subscription you want to manage.
- Tap Cancel Subscription.
How do I change my payment plan?
- Open Settings on your iPhone.
- Tap your name, then tap Subscriptions.
- Tap the subscription you want to change.
- Tap See All Plans and follow the on-screen instructions.
How do I check my subscription or renewal date?
Open Settings → your name → Subscriptions on your iPhone to view your active plan and renewal date. Purchase receipts are sent by Apple to the email linked to your Apple ID.
How can I get an invoice after my purchase?
Invoices are issued by Apple to the email connected to your Apple ID. If you did not receive one, contact Apple Support. We sell through the App Store, so we cannot issue invoices directly.
Can I get a refund?
Refunds are handled by Apple. Visit reportaproblem.apple.com, sign in with your Apple ID, and request a refund for the purchase.
Still need help?
Email Support
Get help from our support team. Include your app version, device, and what you expected to happen.
Email us